Legal Document

Hibaja Terms & Conditions – Complete Guide in Bengali

Please read these Terms & Conditions carefully before using the hibaja platform. All rules covering accounts, betting, payments, and bonuses are written here in plain English.

Last Updated: January 2026

By creating or using an account on the hibaja platform, you agree to these Terms & Conditions. Please read them in full — especially the sections on bonuses, payments, and account management.

1 General Rules

Hibaja (hereinafter referred to as "we", "the Platform", or "hibaja") is an international online gaming and betting service. These Terms and Conditions ("Terms") constitute a legally binding agreement between hibaja and its users ("you", "member", or "player").

By using hibaja via the website, mobile app, or any other channel, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using hibaja.

  • These Terms & Conditions may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.
  • These Terms have been prepared in Bengali for ease of understanding. In the event of any discrepancy or interpretation, the original English version shall prevail.
  • Hibaja serves users across multiple countries, including Bangladesh. Users are solely responsible for ensuring compliance with their local laws.

2 Account Registration

You must create an account before playing on hibaja. During registration, you are required to provide accurate and complete information.

Information required for registration

  • Full legal name (as it appears on your National ID)
  • Active mobile number (Bangladeshi operator)
  • Email Address
  • Date of birth (must be 18 years of age or older)
  • Preferred Payment Method

Each person may register only one account. Opening multiple accounts is strictly prohibited and may result in all accounts being closed.

KYC Verification

Hibaja conducts KYC (Know Your Customer) verification for security purposes. Identity verification is mandatory for withdrawals and transactions above a certain threshold. Required documents may include:

  • National ID (NID) or Passport
  • Bank statement or mobile banking statement
  • Selfie photo (where applicable)

3 Eligibility & Age Requirements

To use hibaja, you must meet the following eligibility criteria:

Terms Description
Minimum Age 18 years of age or older
Place of Residence A citizen of a country where online gaming is not prohibited
Mental Capacity Playing of your own free will and in full mental capacity
Financial Capacity Play with your own money — not borrowed funds or someone else's
Device Use your own device

Use of hibaja by anyone under 18 is strictly prohibited. Providing false information about your age will result in account termination and forfeiture of all winnings.

4 Betting Policy

The following policies apply when placing bets on hibaja:

Bet Limits

Minimum and maximum bet limits apply to each game and event. These limits may vary by game and are subject to change by hibaja at any time.

Bet Validity

  • Once a bet is confirmed, it cannot be changed or cancelled (except via the cash-out feature).
  • If incorrect odds are displayed due to a technical error, hibaja reserves the right to void the affected bets.
  • If your internet connection drops during live betting, your bet will remain active in the state it was in at the time of disconnection.
  • If suspicious betting patterns are detected, hibaja may place payments on hold pending an investigation.

Odds Policy

Odds displayed on hibaja are subject to change based on market conditions. The odds shown at the time a bet is placed are final; however, in live betting, if odds change at the moment of acceptance, hibaja may offer the updated odds.

The cash-out feature lets you lock in a return from an active bet before the event concludes. The cash-out amount depends on the current odds and your original stake.

5 Bonuses & Promotions

Hibaja offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are detailed on the relevant promotions page.

Wagering Requirement

Most bonuses come with wagering requirements. This means bonus funds must be wagered a set number of times before they can be withdrawn.

  • Standard wagering requirement for the welcome bonus: 20x to 30x
  • After receiving a bonus, the wagering requirement must generally be completed within 30 days
  • Bets placed on certain games may not count toward wagering requirements
  • Multiple bonuses cannot be active at the same time (unless explicitly stated otherwise)

Bonus Abuse

Misuse of the bonus system — such as claiming bonuses through multiple accounts or attempting to circumvent bonus terms — is strictly prohibited. In such cases, bonuses may be voided and accounts suspended.

6 Payments & Withdrawals

Hibaja supports Bangladesh's most popular mobile banking services.

Method Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay BDT 200 BDT 500 3–15 minutes
Nagad BDT 200 BDT 500 3–15 minutes
Rocket BDT 300 BDT 500 5–30 minutes
Bank Transfer ৳1,000 ৳1,000 1–3 business days

Withdrawal Conditions

  • KYC verification is mandatory for withdrawals.
  • Withdrawals must be made to the same payment method used for the deposit.
  • A daily maximum withdrawal limit applies. This limit varies based on your account level and verification status.
  • Additional verification may be required for your first withdrawal.

Hibaja does not charge any deposit fees. Withdrawals are also generally free, though the payment provider's own fees may apply.

7 Prohibited Activities

The following activities are strictly prohibited on hibaja in order to maintain a safe and fair environment:

  • Multiple Accounts: Operating more than one account under the same identity.
  • Cheating: Attempting to fraudulently manipulate any game or betting system.
  • Bot Use: Using automated software or bots to play games.
  • Money Laundering: Using hibaja for illegal money transactions.
  • Account Sharing: Allowing someone else to access or use your account.
  • Exploiting System Vulnerabilities: Deliberately exploiting technical glitches on the platform.
  • False Information: Using false or fraudulent documents during registration or verification.

Violating this prohibition may result in permanent account termination and forfeiture of all balances. In serious cases, legal action may be taken.

8 Account Closure & Suspension

Hibaja may suspend or close an account for the following reasons:

  • Terms Violation
  • If KYC verification fails
  • When suspicious activity is detected
  • When prohibited activities are involved
  • At the user's own request (self-exclusion)

Self-Account Closure

You can temporarily or permanently close your account at any time. Simply contact support via live chat or email. Please withdraw any remaining balance before closing your account.

9 Responsible Gaming

Hibaja believes gaming should be a source of entertainment, not a source of problems. That's why we place responsible gaming at the very top of our priorities.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits for yourself.
  • Session Limits: Set a limit on how long you play in a single session.
  • Cooling-Off: Temporarily lock your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Take an extended break from gaming.
  • Reality Check: Receive reminder alerts at regular intervals.

If you're experiencing a gaming problem, visit our Responsible Play page or contact our support team.

10 Dispute Resolution

For any disputes or complaints, please contact our support team first. We typically aim to resolve disputes within 24–48 hours.

  • Dispute window: within 30 days of the relevant incident.
  • In any dispute regarding game outcomes, the game log shall serve as the definitive evidence.
  • If your issue is not resolved through support, you may escalate your complaint to our licensing authority.

11 Changes to Terms

Hibaja reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification.

Continued use of the platform after any changes have been made constitutes acceptance of the updated Terms. We recommend checking this page regularly.

12 Contact

If you have any questions about our Terms & Conditions, please get in touch:

  • Email: support@hibaja.pro
  • Live Chat: Available 24/7 on the platform
  • Help Center: hibaja Help Center
  • FAQ: FAQ

These Terms & Conditions were last updated in January 2026. For our Privacy Policy, please visit the Privacy Policy And to learn more about responsible gaming, visit Responsible Play page.


Why hibaja Is Trustworthy

Benefits and protections hibaja offers beyond the Terms & Conditions.

Transparent Terms

Every rule on hibaja is written in plain language. No hidden conditions, no fine-print traps. What you see is what applies.

International License

Hibaja operates under an internationally recognized license. Regular third-party audits ensure full compliance with applicable standards.

Secure Payments

All financial transactions are secured with SSL encryption. Your Mobile Pay or Nagad details are never stored.

Responsible Gaming

With deposit limits, cooling-off periods, and self-exclusion tools, hibaja ensures gaming never becomes a problem.

24/7 Bengali Support

Reach us in English any time, day or night. Our support team is always here for you.

Fast Dispute Resolution

Our team works to resolve all complaints and disputes within 24–48 hours.

Got the rules? Start playing now

You've read hibaja's Terms — now register and enjoy gaming in a transparent, secure environment.

Secure Transactions
Transparent Terms
24/7 Support
Mobile Pay / Nagad
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