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Frequently Asked Questions

Hibaja FAQ – All Your Questions Answered

From registration to payments, bonuses, and games — find clear answers to all your questions right here.

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Account & Registration

To register, you'll need an active mobile number or email address, and you must be 18 years of age or older. You may be asked to provide your National ID or passport details for identity verification at a later stage. The entire registration process takes just 2–3 minutes.

Yes. As soon as your registration is complete, you can log in to hibaja and start playing. However, identity verification (KYC) may be required before you can make deposits or withdrawals.

No. Each individual is allowed only one account on hibaja. If multiple accounts are found belonging to the same person, all accounts may be suspended and balances may be forfeited. For details, Terms & Conditions View.

After logging in, go to Account Settings to change your password. If you've forgotten it, Login Use the "Forgot Password?" link on the page. You can also reset it via OTP.

Help Center Contact us or email support@hibaja.pro. You will be informed of the reason your account was closed and the appropriate steps will be taken.
Payments & Transactions

Log in → Click the "Deposit" button on your dashboard → Choose your preferred payment method (Mobile Pay, Nagad, Rocket, Net Banking) → Enter the amount and confirm. In most cases, your balance is credited within 5 minutes. Details Payment See the page.

The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Maximum limits may vary depending on the payment method. For the latest information, Payment Visit the page.

For verified accounts, withdrawals are usually processed within 15–30 minutes. During peak hours, it may take 1–3 hours. Bank transfers can take up to 1 business day.

hibaja does not charge any deposit fees. However, your mobile banking provider (Mobile Pay/Nagad) may apply their own charges. For withdrawals, a small processing fee may apply for certain methods, which will be clearly shown at the time of the transaction.

First, wait 30 minutes. If it still hasn't gone through, contact us with your transaction ID and a screenshot Help Center Contact us. We'll investigate and resolve the issue within 24 hours.
Bonuses & Promotions

New members receive a welcome bonus upon registration, plus an additional bonus on their first deposit. To see all current offers, visit the Promotions Visit the page.

Each bonus has its own wagering requirements. Typically, the bonus amount must be wagered a set number of times (e.g., 10x–30x) before it can be withdrawn. Specific bonus terms Promotions Full details are available on the page.

Yes, most bonuses have an expiry period — typically 7–30 days. If the wagering requirements are not met within that time, the bonus balance will be forfeited. You can check each bonus's expiry date in your account dashboard.

Share your referral link or code with friends. When they register and make their first deposit, you'll earn a referral bonus. For details, Promotions Available on the page.
Games & Betting

hibaja offers:
  • Sports Betting — cricket, football, tennis, and more
  • Live Casino (Baccarat, Roulette, Blackjack)
  • Slot Games
  • Card Games & Lottery
  • Exclusive Live Dealer Games
Full List Games See the page.

Yes. hibaja offers real-time live betting. You can place bets at any point during an ongoing match, with odds updating every second. Cricket live betting is by far the most popular among Bangladeshi players.

Minimum bets start from ৳10, depending on the game. Maximum bet limits vary by game and event. Limits for specific games can be found on the Games shown on the page and within the games.

hibaja uses certified RNG (Random Number Generator) technology to ensure unbiased results. Sports Betting odds are sourced from international odds providers.
Security & Privacy

Yes. hibaja uses 256-bit SSL encryption. Your personal and financial information is stored in fully encrypted form and is never shared with third parties. For more details, Privacy Policy View.

Change your password immediately and Help Center Report it immediately. If needed, request a temporary account suspension. Our security team will act quickly.

Go to Account Settings → Security → Enable Two-Step Verification. You can set up 2FA using a mobile OTP or an authenticator app. This adds an extra layer of protection to your account.
Mobile App

Official app only Download Download from the official page. Files downloaded from other sources are not safe. Both Android and iOS versions are available.

Yes. The app has everything available on the website — games, live betting, deposits, withdrawals, and Live Chat support. On top of that, the app offers push notifications and biometric login.

Make sure "Unknown Sources" or "Install Unknown Apps" is enabled on Android. On iOS, you may need to configure trust settings. Detailed guide Download page.

Didn't find what you were looking for?

Our Help Center or email us directly at support@hibaja.pro. We typically respond within 2–4 hours.

Why hibaja?

Why Choose Us

Hibaja is more than just a betting site — it's a complete experience built for Bangladeshi gamers.

Fastest Payments

Deposit and withdraw via Mobile Pay and Nagad in minutes. No waiting, no hassle.

Full Bengali Support

Fully Bengali interface, customer support, and guides. Play without any language barriers.

100% Secure

Your account is protected with SSL encryption, two-factor authentication, and certified gaming engines.

Exciting Bonuses

Welcome bonus, reload bonus, cashback — play regularly and discover new offers every day.

Mobile First

Enjoy the full experience on any Android or iOS device, whether through the app or your browser.

24/7 Live Support

Get help in Bengali via live chat any time of day or night. Average response time is just 2 minutes.

More Details

Learn More About hibaja FAQ

Hibaja is one of Bangladesh's most popular online gaming platforms. Every day, thousands of players come here to enjoy games, place bets, and celebrate their wins. Our FAQ section is designed to help you find answers to any question quickly and on your own.

New users most often ask about the registration process, first deposit, and welcome bonus. Signing up on hibaja is completely free and takes just a few minutes. Simply verify your mobile number with an OTP and your account will be ready to go.

Payments are a common concern for many players. hibaja uses a fully secure payment gateway, supporting popular mobile banking methods including Mobile Pay, Nagad, and Rocket for easy deposits and withdrawals. Withdrawal requests from verified accounts are typically processed within 30 minutes.

Bonuses and promotions are one of hibaja's standout features. It's not just new members who benefit — existing members also receive regular bonuses. Weekly cashback, seasonal offers, and special event bonuses are always running. Promotions The page is always updated with the latest offers.

Hibaja is constantly adding new content to its Games section. Cricket betting is the most popular choice among Bangladeshi users, but you'll also find football, tennis, Live Casino, and much more. Games Visit the page for the full list.

Playing safely and responsibly is at the heart of what hibaja stands for. We always encourage you to play within your budget and treat gaming as a form of entertainment. Responsible Gaming page for a detailed guide.

Support Hours

  • Live Chat: 24/7
  • Email: support@hibaja.pro
  • Response time: typically 2–4 hours
  • Urgent matters: use Live Chat immediately

Quick Start Guide

  • Registration Sign Up — 2 Minutes
  • Verify with Mobile OTP
  • Make your first deposit and claim your bonus
  • Pick Your Favorite Game
  • Easy Withdrawals When You Win

Useful Links

Don't have an account yet?

Register in just 2 minutes and start playing with a welcome bonus. Stay with hibaja and win every day.

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