Responsible Gaming

Responsible Gaming on hibaja – A Safe and Enjoyable Gaming Experience

Gaming is meant to be fun, not stressful. hibaja believes every player has the right to game in a safe and healthy way. Use our responsible gaming tools to keep playing enjoyable.

Time Limits Daily Playtime Control
Deposit Limits Set Your Own Budget
Break Feature Take a Break Anytime
24/7 Support We're here for you, whatever the problem

When gaming becomes a problem

Gaming is a form of entertainment. But sometimes it can spiral out of control. hibaja recognizes this as a real issue that can affect anyone.

Responsible play isn't just about following rules — it's about knowing yourself and understanding your limits. hibaja wants to be with you every step of the way.

Our platform offers multiple voluntary tools to help you manage your own play. They are completely free and can be activated at any time.

Hibaja's Responsible Gaming Commitment

We believe player wellbeing matters more than our bottom line. If any player needs help, we will always be there to respond.

Check Yourself

Ask yourself the questions below. If most of your answers are "yes", it's time to seek help.

1

Are you spending more time or money than you intended to?

2

Is gaming affecting your relationships or your work?

3

Are you chasing losses with bigger bets?

4

Do you feel angry or restless when asked to stop playing?

5

Are you borrowing money or dipping into savings to fund your gaming?

If more than 2 answers are "Yes": Please get in touch with us. Help Center or email us at support@hibaja.pro.


Signs of Problem Gaming

If you notice these signs, it's important to take action right away.

Going Over Budget

Spending beyond your set budget but unable to stop playing.

Losing Track of Time

Playing for hours on end, losing track of meals or sleep.

Social Withdrawal

Pulling away from family and friends to spend more time gaming alone.

Emotional Distress

Feeling deeply frustrated and angry after a loss, or experiencing sudden mood swings.

Financial Difficulties

Spending money meant for essentials on gaming, or playing with borrowed money.

Playing in Secret

Hiding or lying about gaming to family or loved ones.

Hibaja's Responsible Gaming Tools

Hibaja offers a range of tools to keep your gaming in check — everything is in your hands.

Deposit Limit Setting

Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies.

Instant Effect

Loss Limit

Set a cap on how much you're willing to lose within a given period. Once you reach that limit, your gaming will automatically stop.

Automatic Controls

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, hibaja will automatically log you out.

Session Control

Cooling-Off Period

Take a break of 24 hours to 30 days. Your account stays active during this time, but gaming will be paused. Taking a break is a sign of strength.

Flexible Break

Self-Exclusion

Exclude yourself from the platform for anywhere from 6 months to permanently. During this period, no new accounts can be opened and no promotional messages will be sent.

Permanent Solution

Reality Check

At regular intervals, hibaja will show you a message reminding you how long you've been playing.

Smart Reminders

Go to Account Settings to activate any of these tools, or Help Center's through to reach us. Limit decreases take effect immediately; increases take effect after 72 hours.


7 Simple Ways to Stay Safe

Follow these simple guidelines and gaming will always stay fun.

  • Set a Budget Beforehand

    Decide how much you're willing to spend before you start playing. Once you hit that limit, stop.

  • Don't Treat Gaming as a Source of Income

    Gaming is for entertainment. Chasing losses only makes things worse.

  • Take regular breaks

    Take at least a 10-minute break every hour. Get up, walk around, and drink some water.

  • Don't play under stress

    Never game when you're feeling down, angry, or under the influence of alcohol.

  • Keep your family in the loop

    Don't hide your gaming from your family — let them know. They can help keep an eye on you.

  • Keep Other Hobbies & Activities

    Keep up other hobbies outside of gaming. Having variety in your life helps reduce dependence on gaming.

  • There's no shame in asking for help

    If you're having trouble, reach out to hibaja support or someone you trust. Asking for help takes courage.

Hibaja's Security Policy

Age Verification

Hibaja strictly prohibits account registration for anyone under 18. Age verification is mandatory at sign-up, and additional KYC checks are carried out on any accounts that appear suspicious.

KYC Verification

National ID verification is required for large withdrawals. This helps prevent fraud and confirms the identity of every user.

Monitoring for Suspicious Activity

Hibaja's system automatically detects unusual gaming patterns. When necessary, our team will reach out directly to offer support.

Proactive Outreach

  • Email or SMS alerts for unusual spending
  • Automatic reminders during extended sessions
  • No promotional messages for self-excluded users
  • Response within 24 hours when help is requested

If you or someone you know is struggling with a gaming problem, get help now. The hibaja support team is here to assist you with complete confidentiality.

Responsible Gaming FAQ

Find answers to the most commonly asked questions right here.

Yes. Any balance in your account at the time you activate self-exclusion will be fully refunded. Withdrawals are processed through the normal procedure. No new deposits or bonuses can be accepted while self-exclusion is active.

Reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period after submitting your request. This rule protects you from making impulsive decisions.

During a Cooling-Off Period, you can log in to your account but gaming will be disabled. You can still view your account details and make withdrawals. Once the period ends, gaming access is automatically restored.

Email us directly at support@hibaja.pro or Help Center Reach out to us. Our team will assess your situation confidentially and, if needed, take steps such as self-exclusion on your behalf.

No, it's completely free. Deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — none of these cost anything to use. At hibaja, your wellbeing always comes first.

After a fixed-term self-exclusion (6 months, 1 year, etc.), you can reactivate your account, but a fresh KYC verification will be required. Permanent self-exclusion cannot be reversed and your account cannot be recovered.

Play responsibly, stay happy

Gaming on hibaja is always safe and enjoyable. Open an account today and make use of our responsible gaming tools.

Responsible Play
Budget Control
24/7 Support
18+ Verification
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